s23 is automatically switching to vibration profile after call

[supreethB]

Hello all, my brand new s23 is automatically switching to vibration profile after every call.

I tried resetting the settings nothing changed.

 I tried factory reset, it was normal for a while and then again the issue started poping.

I'm missing many important calls and notification due to this.

It's just day 2 and I'm already super frustrated with my choice of phone.

I upgraded from a Xiaomi mobile. TBH in the past 10+ years I hadn't faced any such frustrating issue in MI mobiles. 

Isn't Samsung suppose to be a better brand and experience over all?

If any of you have any idea about this issue please do help me out!

[Sabbir75]

don't worry, wait a few days. update are coming this month expected your problem is solved.

[vinayshah]

Have u installed any app lately which requires sound related adjustments? Try disabling them & see. Also, restart ur phone in safe mode & see if the problem still persists.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support