Original topic:

s22 ultra screen issue with hdr content

(Topic created on: 08-05-2022 07:19 PM)
254 Views
dhilali7
Active Level 1
Options
Galaxy S
my device is snapdragon version and I'm not able to enjoy watching movies and series on netflix and prime video.. 
because when i play HDR content the screen start looking dim even when i tried to change screen settings but it doesn't change anything.. 
please Samsung help me with this issue.. 
8 Comments
sher_khan
Active Level 3
Galaxy S
Have u tried
Advanced features > video brightness > bright

U can also choose which video apps u want this brightness to be in effect
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dhilali7
Active Level 1
Galaxy S
yes bro I've tried that but unfortunately nothing changed
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sher_khan
Active Level 3
Galaxy S
Tat should solve the issue, if not check whether the extra dim is on

And bisby routine if any routine is set when playing videos..
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dhilali7
Active Level 1
Galaxy S
extra dim is off and bixby is totally off as well
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sher_khan
Active Level 3
Galaxy S
Well these are the check lists. Not sure there is any other options left..
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frk
Active Level 1
Galaxy S
I am having the same issue when playing hdr videos on my s22 ultra snapdragon variant... looks dull and low brightness compare to my s20 plus model.
GoldUnseen
Active Level 7
Galaxy S
Increase the brightness manually
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sher_khan
Active Level 3
Galaxy S
If in app. Usually the app overrides the manual brightness bar