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Original topic:

s21 ultra overheating exynos version

(Topic created on: 02-15-2021 09:36 PM)
bri1788
Beginner Level 3
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Galaxy S

just got my new device the phone heatup whenever I WhatsApp and multitasking  or gaming.  when it heat up the battery drained like mad. I have no idea all the youtubers' reviews never discuss that, how can get 8 hours of screen time ? mine just 3 to 4 hours screen time max.

very disappointing will never buy exynos version.  my s10+ is still lovely snapdragon version. 

3 Comments
mesopotamiax
Active Level 6
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Galaxy S
check mrwhosetheboss YouTube channel. in one episode he compares exynos with snapdragon
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Samsung_specialist
Community Manager
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Galaxy S

Hi, 

Check out this helpful link: https://www.samsung.com/ae/support/galaxy-battery/ 

If the issue continues, please bring the device to a Samsung Service Center to get it checked out.

You can find the nearest service center to you online.

0 Likes
Mimzzz
Active Level 3
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Galaxy S
yes me too and Samsung won't do anything about it here
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