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Original topic:

s21 redeem preorder not showing

(Topic created on: 02-15-2021 02:09 AM)
superali001
Beginner Level 2
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Galaxy S

Hello I bought the s21 preorder but the gifts with it not showing in members app 
In the benefits tab it's showing no content available can anyone tell me when will it show the banners I have contacted the samsung helpline but they Don't have any time frame for it 

Can anyone tell me if they are having the same problem or is there any solution for it 

Thanks 
4 Comments
IsmailAkram
Active Level 3
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Galaxy S
it will appear eventually, for me it took like 7-8days before Benefits section showed the voucher. now I have submitted the form and waiting for the call, and once they (hopefully) calls me then I have to wait for the buds to arrive which could takes week.
last time Samsung did this via Daraz.pk and experience was flawless, this time they handling it themselves and it's aweful experience so far
zeeshehy
Active Level 1
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Galaxy S
same here. i am also waiting for almost 8 days. no voucher yet appeared.
0 Likes
naw11
Active Level 1
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Galaxy S
same here haven't received any voucher yet since a 7 days
0 Likes
haid75
Active Level 1
Options
Galaxy S
same here
0 Likes