HI All, since day one and i am facing an issue with my brand new Samsung S20 Ultra , if i used the camera app for more than 10 mins, the phone gets overheated from the back and the fornt side , also the battery is getting drained so fast if we are talking such a big battery, it shouldnt be that bad.. the phone has many issues also with the camera and the focus, sometimes even after the last update still having issues with the focus and the photo quality .
i sent the phone for the service in Emirates mall , they deleted some apps and they said that that it will be ok and it should working fine , but definitly that not true , the phone is still having the same issue and its gettting worse .
i need support and i dont know what the next action that i should take.
I was so comfortable with Huawei Mate 20 Pro but i decided unfortunately to move to #samsung , S20 ultra with Exynos is a big scam, its my last Samsung.
#samsungs20ultra #galaxys20ultra #batterydrained #overheating #shame
being sorry doesn't help us . either replace it or refund it . im still having problems with samsung in uae . they don't want to refund or replace it . really disappointed services .