Original topic:

s20 ultra heats up while using camera.

(Topic created on: 07-13-2020 12:17 PM)
318 Views
njoshi
Active Level 2
Options
Galaxy S
My s20 ultra heats up drastically when using telephoto lens. It shuts the camera app sometimes showing "temperature too high ". 

image


What should i do. I have installed all latest updates. What is the solution.
6 Comments
Galaxy S
Bro solution is to sue samsung for pathetic S20 series and swear to never buy Samsung mobile.

Samsung really doesn't care. And its really sad.
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njoshi
Active Level 2
Galaxy S
I don't know why they're obsessed with exynos. this chip is forcing me to look for alternatives.
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oyemukul
Active Level 8
Galaxy S
exynos 990 **bleep**.
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Ramtpt
Active Level 4
Galaxy S
same issue sometimes .... no solution so far
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vedvyas
Active Level 3
Galaxy S
I am facing same issue with camera app. I visited service center, the updated the software, But this didn't help in any way. The overheating issue remains. Exynos 990 is a **bleep**.
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