Resolved! Solved

Original topic:

s20+ post update camera issue..

(Topic created on: 02-23-2021 10:30 PM)
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ved_s20plus
Active Level 4
Options
Galaxy S
Today in india we got update and in update it was mentioned improvement in camera..

2 issue i faced.. 

1. When u use flash there is some bug, coz instead of once flash light blink twice, which spoils pic. Ive attached few pics.

2. Before update when we zoomed 30k camera use to process that pic, that have been stopped.

Anyone else facing this.. or any suggested solution..pls help..


Note: im updating this post after trying all possible resets, clear cache of camera app and partition. Nothing helped, so it seems to be software bug in new OTA, i would request samsung team to solve this asap..

Thanks..






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3 Solutions


Accepted Solutions
Solution
Notadeveloper
Expert Level 1
Galaxy S
Do let me know the issue is solved, if solved
Three dots and accept solution 👍, it helps 😁

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Solution
Ehsank
Expert Level 5
Galaxy S
try these steps

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reboot in a safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

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Solution
skynetit1998
Active Level 6
Galaxy S
clean camera caches and data ...
enjoy...

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15 Comments
Notadeveloper
Expert Level 1
Galaxy S
Solution clear cache and storage of camera app.
ved_s20plus
Active Level 4
Galaxy S
clear cache of camera app or clear cache of handset ?
0 Likes
Notadeveloper
Expert Level 1
Galaxy S
Camera app, the two options
Clear cache and storage

Screenshot_20210223-224302_Settings.jpg

0 Likes
Solution
Notadeveloper
Expert Level 1
Galaxy S
Do let me know the issue is solved, if solved
Three dots and accept solution 👍, it helps 😁
0 Likes
Solution
Ehsank
Expert Level 5
Galaxy S
try these steps

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reboot in a safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

0 Likes
Ehsank
Expert Level 5
Galaxy S
if still same issue persist then only one option is to visit service centre
0 Likes
Dahaka99
Active Level 2
Galaxy S
what about my phone data after "wipe cache partition"
Ehsank
Expert Level 5
Galaxy S
no loss no erase no delete, all safe dont worry
Dahaka99
Active Level 2
Galaxy S
it's not working After complete full format.
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