Original topic:

s20 plus camera

(Topic created on: 06-29-2020 11:20 PM)
209 Views
jassichana
Active Level 3
Options
Galaxy S
Recently i am facing problem  with s20 plus camera that is  auto tracking focus always keep on right upper side corner of screen i dont know why ,I have tried everything like reset camera,clear memory but its always struck there,please help regarding this issue



image


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9 Comments
Anonymous
Not applicable
Galaxy S
try to focus something in clear light....you are giving screenshot of dark area then how we can understand it's really focusing something by its lense power or not!
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Galaxy S
Bro, reset camera to default settings and clear camera data..
jassichana
Active Level 3
Galaxy S
bro reset every thing
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CipherF10
Active Level 6
Galaxy S
bro go to settings and turn off "tracking auto focus."
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CipherF10
Active Level 6
Galaxy S
Accept this as solution if it works 😅
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jassichana
Active Level 3
Galaxy S
bro same thing in good light condition also
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CipherF10
Active Level 6
Galaxy S
check this bro.
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jassichana
Active Level 3
Galaxy S
bro i knew this setting but this is not a solution its just compromise if we are spending lot's of money on phone
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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