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Active Level 3
my device is 18 days old did i get the exchange
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Beginner Level 2

how did you get the replacement it's very annoying.  Whenever I am launching the camera app it's heating like crazy. 

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Beginner Level 2

20 plus after may update also facing same heating issue and battery drainage 

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Active Level 6
My S10 also gets warm when when using camera, I think most of the flagship smartphone does this.
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Active Level 3
no brother same device with snapdragon processor does not have this kind of issue.
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Active Level 3

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below steps and be assured your issue would be resolved:

 

1. Close Background Apps: Tap minimize key & close the background running application.
2. Usage of mobile phone when charging. We recommend you to avoid usage of mobile phone while charging.

 

For more troubleshooting steps kindly visit the below provided links to resolve the heating issue and the battery draining issue :
1. https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
2. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance register your concern in Samsung member application: Samsung member > Send feedback > Error reports/Ask questions.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 2

20 plus after may update also facing same heating issue and battery drainage  i even format my device completely and update to may update patch,

still camera heating and battery drainage isseu.

minimized my apps also which is use most. 

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Active Level 3
nothing works,,,is this your flagship?
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Active Level 3
why these guys dont provide us snapdragon version
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