s20 heating and battery drain issues

[AkkiNandagaon]

Frm last 20 days I'm using samsung s20 which is called a premium segment phone but samsung has forget the meaning of premium.

genuinely phone has best camera I have used so far even the display is vibrant and buttery smooth but when u use the phone continuously for whole day its heats like hell which no premium phone is not so in these days and battery last till evening so you must charge it twice  a day, so 4000mah is no use.

I think if next update doesn't overcome this issues I'll switch to some other phone...

[CipherF10]

we are facing the same problem.
join here we will help you.

https://chat.whatsapp.com/KcV0FE4xe93Ijxhilae9lZ

[harry70]

i also use this phone but battery performance is good u change ur display quality 60hrz and QHD

[CipherF10]

When we pay 70k for a flagship device, why should we comprise in the performance or thier features? TBH after using 120 hz I don't feel like switching to 60hz. 120hz is very smooth and treat to your eyes.

[harry70]

ya but 120 hz consume battery performance u try 60hz better battery performance go for 60hz

[CipherF10]

yes i tried in 60hz i was getting pretty good battery life.

[harry70]

samsung also saying 120HZ consume battery performance try 60HZ

[babatherockstar]

this device has become a joke

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

[AkkiNandagaon]

how to get log files