rohan2746589
Active Level 2
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Galaxy S
I use normal apps like watsapp and you tube then also my phone heats up what the problem in my s20 i have also turn off wifi bluetooth etc can anyone tell me solution for this

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3 Comments
akgfire
Active Level 5
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Galaxy S
after upgrading your phone to android 11, factory reset once
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cs-member13
Expert Level 1
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Jishu19
Active Level 3
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Galaxy S
bro does ur phone detects wofi signals of ur neighbors house or any other weak signals that phones of other companies detect?
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