s20 Plus - 5Ghz Wifi Issue

[dheen]

Dear Samsung Team,

I have 150 Mbps Fibre line with Dusl band Router..All my other devices are able to get full 150 Mbps except S20 plus.Speed test initially shows 150 Mbps but when I start downloading a game like COD from play store or any movies speed reduces to less than 20 Mbps. So now after downloading with slow band width if I check again speed test it shows less than 20 Mbps only .But wen I restart the phone speed shows 150 Mbps.Edpecially 5Ghz wifi has a huge bug.But my old Oneus 6 or my iPad has got no issues as it utilizes my full bandwidth.Same way wifi disconnect and connect every 5 mins. I tried all trouble shooting including changing wifi channels and bandwidth

[arunnechlani]

Which router are you using?

[arunnechlani]

And does it have mino technology?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1) Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2) Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Jishu19]

bro does ur phone detect wifi networks of ur neighbors house or other weak signals which other phone can detect except samsung??