Original topic:

s10e can't enter recovery mode, also can charge off PC with usb, but not tranfer data

(Topic created on: 04-12-2021 04:24 PM)
178 Views
Doublethumber
Beginner Level 2
Options
Galaxy S

As the title states, I cannot enter recovery mode on my s10e. Have tried the whole, turn off, then hold bixby, vol up and power. This still boots and display an error on unlock screen (PDP back-up fail, System recovery repeat). 

 

Reading through multiple forums people are saying you need to plug a USB - C in as well as hold the buttons. 

 

Here in lies the issue. The whole reason I want to boot in recovery mode is because my USB connectivity to PC's no longer works and I want to clear the Cache as I've read this can solve this issue. The issue is I can't get my phone recognized by PC's. I have tried three diff PC's and 5+ diff USB a to C and USB C - C cables... 

 

I'm at a loss, and about to smash this phone. 

 

Please Help

3 Comments
Ringku15
Beginner Level 2
Galaxy S
Gallery photo editing advance option have or removed ?s10plus
Galaxy S
Hi there,
You can plug in a USB-C headset to boot into recovery mode.
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

Please note that Advanced Photo Editor feature is no longer available due to a software concept. However, you can edit your photos/videos from the normal editing mode.

If you have any more issues with your device, please bring the device to a Samsung Service Center to have it checked out by a technician.