rajuhmt
Beginner Level 2
Sir I'm using s10 plus...recently updated version Android 11...some problems here Bluetooth not working and connecting wireless Bluetooth...some apps struggle with the phone...phone body over heat him....sir plz my advised phone previous version superb....plz solution as possible new version thq
6 Comments
Lucky1911
Active Level 3
u can downgrade ur software through local experts by using pc 🖥
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Isnt it clearly mentioned in changelog, you cant downgrade 🙄.
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rap1021
Active Level 7
Do a factory reset
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Vrang
Active Level 7
Try restaring or Wipe Cache partitions so that all the apps will run on Android 11 and also Check using Interactive checks in Members app if you still face issue go to Get Help section and raise error and register your concern

This can only be fixed by an update if the above things doesn't work for you
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Prashantbgh
Active Level 6
factory reset brother. only solution
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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