Active Level 2
My s10 plus exynos is becoming worse day by day. It is dam slow, heating so much and the battery is dragging like hell. I had tried everything as per the Samsung customer care executive but no use. The truth is Your exynos really **bleep**. If you are still making this garbage processor at least make the optimization good like Apple and Google. Now am thinking I had made a wrong decision by buying Samsung smartphone 
6 Comments
Active Level 10
No such issue experienced on my S10+. Do a hard reset and follow these steps for battery optimization
https://r2.community.samsung.com/t5/Tech-Talk/Battery-saving-tips/td-p/2920797
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Active Level 2
I had done everything as per that it started becoming worse and worse after each update.
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You might have made wrong decisions but I want to add Google's processor arent optimized and Google will be using Exynos next year.
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I'm not talking about the processor they use in other phone. I'm talking about how good they optimized their software to maximizing the performance
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 6
format it. I had that same issue before..but now its ok
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