Original topic:

redemption of active watch 2 offer

(Topic created on: 03-21-2021 02:11 PM)
185 Views
D33pu
Active Level 3
Options
Galaxy S
Hi currently I'm using my brand new s21 ultra and it came with the active watch 2 offer. In samsung shop under 'for you' tab there is no offer showing regarding the watch. Help me regarding the issue. 
Aalok__
Active Level 3
Galaxy S

Be sure you claim it fast or it can be out of stock I had pre-booked it and today I was able to redeem it as it was out of stock 

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Aryan2405
Active Level 1
Galaxy S
how did u redeem it
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D33pu
Active Level 3
Galaxy S
I just ended up talking with samsung customer care and they told me that the offer is being live from 12 pm today onwards and may take max one week to reflect in samsung shop of individual.
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Somu123
Active Level 1
Galaxy S
i was also informed by customer care that offer will be live from next week
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D33pu
Active Level 3
Galaxy S
Offer is live frm tday afternoon but may take upto a week to reflect.
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Aryan2021
Beginner Level 3
Galaxy S
got the same reply from customer support. they said ,it has been pushed to one week.However, there is no such notification on there website.
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Luckychetan21
Active Level 3
Galaxy S
irresponsible behavior from Samsung ...they should keep their word of redemption
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Aalok__
Active Level 3
Galaxy S

I waited more than a month to redeem I offer as it was out of stock so I would say to wait some time and check the app daily once at midnight and and once at 12 noon don't call the redemption team they are helpless they were saying me it would come to stock on 22 nd march but it came on 20 March hopefully I was able to redeem it lets see how much time it takes to deliver

Rohitvpathak
Active Level 7
Galaxy S
Redemption offers had been postponed.. It wil show u soon
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Samfan1
Active Level 4
Galaxy S
Any update on redemption?
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