after dropping my s20 ultra 5g to icell samsung store . and i told them about battery life issues and auto focus lagging and heets . after two days they said nothing wrong with it . also they said they kept the phone 100 % for 22hr and 30 % left what kind of standby for 5000 mha battery .
i paid for Samsung care plus i spent money to get good services all what i hear we cannot replace the phone even the employees told me this how exynos works . well congratulations samsung for fooling us 👏 . ill complain to Samsung Korea about your **bleep** services in gulf . Samsung care marketing said we cannot replace it only we can fix if there's a problem. what the hell i paid 4800 AED for this phone. you should replace it for me or stop selling us . my advice to people if you buy Samsung abroad without warranty its same thing here with warranty doing nothing 😑 .. im glad i didn't bought z fold 2 from here . for sure if anything happens to screen all what u will hear sorry we cannot replace phone for u . only we can fix it . what a joke . guys stay away from Samsung gulf
Samsung is worst lately with after sales support and their inefficient processors. Only solution would be to switch though its hard choice for someone who is a fan of One UI.
