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Active Level 1
Help s10+ not receiving read reports only delivery. 
8 Comments
Active Level 7
what?
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didn't help
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Active Level 1
with my old phone I used to get reports on text messages for delivered and read but I don't get this on my s10+
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Active Level 7
I steel don't understand about what are you talking?
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Community Manager

Hey,

Can you please explain more on the issue you are facing?

Thank you

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Active Level 1
Text messages. With my old phone when I sent a text message I got a report next to the message I sent saying it had been delivered. When the recipient had read that same text message I then got a report next to the message saying it had been read. I now have the Samsung s10+ and I can only get the report that my text messages have been delivered I do not get the report that it has been read.
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Active Level 1
The text message settings do not have the option for read reports.
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Active Level 1
But the multimedia messages do have the option for read reports.
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