Original topic:

"Major Issues with App Crashes on S23 Ultra — BGMI and Almost All Apps Crashing!

(Topic created on: 10-12-2024 12:07 AM)
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Jstar_Makwana
Active Level 1
Options
Galaxy S
Is anyone else having major problems with app crashes recently? It’s not just BGMI, but almost all apps on my Samsung Galaxy S23 Ultra are randomly crashing. I’ve tried everything—clearing caches, reinstalling apps, and even restarting the phone multiple times. Nothing seems to work!

This started happening after a recent update, and I’m wondering if it’s a problem with the latest Android version or maybe some compatibility issue with the apps. Has anyone found a solution or workaround?

Would really appreciate any advice or tips if you’ve faced something similar!
4 Comments
Pradum_yadav
Active Level 6
Galaxy S
Wait 1 2 hrs
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Galaxy S
Check if your phone is pushing the apps into deep sleep state, in that case chances are there apps might crash or refuse to open
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Galaxy S
Experiencing same sudden app crash issue after September security patch.
Solution : close all apps and restart phone once.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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