Original topic:

problem facing with font camera

(Topic created on: 04-17-2020 11:24 PM)
487 Views
shefaidsefat
Active Level 3
Options
Galaxy S
When i am taking group selfie using font camera only main subject focus rest of us get blurred .my phone is Samsung galaxy s10 any idea how to solve this problem , after oneui 2.0 update I'm facing this problem  before update my phone was ok

image

As u can see background is blurred 😪😪 
7 Comments
khans25ultra
Active Level 7
Galaxy S
yes i m also facing the same issue
0 Likes
shefaidsefat
Active Level 3
Galaxy S
did u fix that problem??
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khans25ultra
Active Level 7
Galaxy S
no still not bro...hw 2 fix it
ShahidBD
Active Level 9
Galaxy S
Wait until next update.
shefaidsefat
Active Level 3
Galaxy S
i have got OneUI2.1 update 10days ago bt nothing improved
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Samsung_Support4
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check physical condition of your camera lens.
a) Broken camera lens.
b) Scratchy camera lens.
If found camera lens physical damage( broken or scratchy). Please visit service center.

 

2. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

3. Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
shefaidsefat
Active Level 3
Galaxy S
i dont have any problem with lens my phone is fresh im facing problem with outo focus
0 Likes