prime video app

[yukrish]

Anyone facing trouble in streaming hd or hdr content on amazon prime video app in s10 

[Addictivecreator]

not working

[hmk]

everyone plz contact amazon prime customer service immediately

[TeeTee]

Using s10 exynos (not beta) . Having same issue.

[Addictivecreator]

I got android 10 update on my s10plus but issue not solved

[hmk]

yes, after stable version also, issue isnt solved yet

[Addictivecreator]

Is it a app issue or software issue

[hmk]

app issue, contact amazon prime customer care

[yukrish]

amazon customer service doesnt even know what the issue is
he is taking classes about hd content and all
and i have to hang up on him

[hmk]

kindly look :

[hmk]

yes, problem solved. got full HDR symbol again.