plzz help us no biometric was working we lost our pervious data

[Bubli]

From Discover on Google https://www.sammobile.com/news/warning-galaxy-s10-android-10-beta-is-locking-people-out-of-their-pho...

Still biometric is not working 

[Goldychahal]

wait for next update.. or downgrade to pie..

[Bubli]

after downgrading to pie also same problem still biometric is not working

[Hamza695]

my complete data was lost almost 70GB data lost😣😣

[sriram9796]

Bro why did reset when you had no backup? You should've waited bro.

[vipzcool]

sriram, i was able to delete the fprint and face data via samsung find my mobile but the pin cannot be reset. Any way out ?

[sriram9796]

Bro you should be able to reset the pin too with the unlock option. I dont think there is any solution as of now. I am waiting for a solution too. Haven't reset my phone because iam unable to unlock and retrieve data. Been simply looking at the lock screen since 48 hours.

[rtadi]

Even we wait for the next software update, how can we uodate it without unlocking the phone

[Hamza695]

same here

[Ravi0883]

new update had been pushed by Samsung. Update your phone