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Active Level 4
After updating to one UI 3. Phone is getting over heating. In s20 plus
5 Comments
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Active Level 6
as u r using beta one ui 3.0 so,all the problem happens when we use beta firmware ,so wait for stable update
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Active Level 6
Keep Reporting to Samsung regarding every error..Concerned team will work on it
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Active Level 7
You can choose to move out of beta and get back to stable Android 10 till the time Android 11 gets stable update.
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Active Level 8
It because the software is still under BETA. Keep reporting the issues to the developer team. Cheers!
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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