Original topic:

overheating issue in S20

(Topic created on: 11-16-2020 03:07 PM)
98 Views
samheat
Active Level 1
Options
Galaxy S
Facing too much heating issue in S20. Everyone is facing same issue for S20 ? It's very annoying to use such costly phone in such condition. Very disappointing...Waste of money. Camera is also not up to mark.
0 Likes
1 Comment
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given step:

>>Close background running apps.


Follow the link for more details:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes