Original topic:

overheating issue continues even s10 plus have 35 to 38 ..but s10 lite even

(Topic created on: 08-25-2020 06:14 PM)
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bsj
Active Level 6
Options
Galaxy S

image

How ridiculous  is this average 44  degree Celsius  s10 lite .... even its in power saving mode ..
6 Comments
veer
Expert Level 5
Galaxy S
Right brother but right now after update most mobile faced overheating issue wait for next update bro and also send feedback to samsung
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bsj
Active Level 6
Galaxy S
ok
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sk04
Active Level 4
Galaxy S
maybe it fault in ur device bro
mine runs on 33-34°C only and if no room fan is turned on and outside temp is around 37-38°C then it reaches upto 41-43° when playing pubg mobile on highest settings(hdr+extreme). If i m not gaming and just doing daily tasks it do not go above 35° even in direct sunlight.
u should get it checked or get it replaced if in warranty.
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sarath10
Active Level 4
Galaxy S
yea bro mine after antutu run only hit 33 degrees
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bsj
Active Level 6
Galaxy S
can u install cpu monitor app and show me bcs 2 types of temperature there battery temperature and processor temperature - 35 degree c and 44 degree bcs when i bought i didn't face this issue after update it become
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Samsung_Support5
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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