Samsung are crooks. They are pretty much the only OEM that holds back updates on purpose. iOS and Windows all get their updates at the same time, and for Android (Pixel, Nokia, OnePlus, and even the ones that don't run stock Android) at least release their update in a somewhat timely manner. The fact they are releasing the PREVIOUS update when the NEXT update is about to launch (summer) for a device that is barely 2 years old is pathetic. They didn't even release the fall 8.1 update for S7 devices even though it was pushed to all other Android phones. It's plain and simple... they only care about SELLING their latest devices, and don't care about SUPPORTING them once the next one comes out. You will get copy paste reply from admin mentioning about how they appreciate your cooperation and how they feel. but they don't understand the growing negative sentiments about the phones and their update eco system. Brother you completely right about the Samsung Policy and their neglecting behavior towards its consumers. But what don't realise is they are already on the down slide in the world along with India. I hope this message of this particular topic in the community goes to Senior Management of Samsung Mobile Division.
Thank you for reaching out to the Samsung community! We do apologize for the inconvenience caused to you due to delay in the release of Oreo OS for your device. Samsung constantly works towards bringing-out the best updates and incorporating the latest technology along with great features. We at Samsung, ensure that Android OS update which is launched, is bug free and is compatible with current running apps in the marketplace before they are available to our end users. The availability of the update would be notified to you via FOTA notification (settings> software update>Enable automatic download updates).
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
