I had submitted my s9plus to my nearest service center during lockdown which is almost 35-40 km. The Bixby button was loose and there was heating issue also. I submitted there they told me it will take about 15 days. They give me back my phone in 3rd week after submitting, thankfully both the issue were resolved.
But when I checked my phone properly there is a lot of scratches on the back glass of my phone , 3-4 grains of dust in my primary camera,and probably the finger print on the inside glass of my secondary camera.
I have contacted the customer support but till now didn't get any response.
I have provided the photos it was not clearly visible because taking the photos of scratches on glass is really a difficulty task i suppose!
There are many more small scratches apart from all these big ones.
What should I do?
And what probable resolution will I get?
But when I checked my phone properly there is a lot of scratches on the back glass of my phone , 3-4 grains of dust in my primary camera,and probably the finger print on the inside glass of my secondary camera.
I have contacted the customer support but till now didn't get any response.
I have provided the photos it was not clearly visible because taking the photos of scratches on glass is really a difficulty task i suppose!
There are many more small scratches apart from all these big ones.
What should I do?
And what probable resolution will I get?
