not able to lock the screen s10 plus

[eden10]

Today morning my phone started to not accept my PIN code so I decided to format my phone using find my phone feature. 

Since them  whenever i set up the pin for lock screen nothing happens.

Also in the lock screen settinings when trying to set up fingerprint or face unlock, it asks for PIN verification but fails.

[KomalJain]

Can you please do me a favour and like this post? Thankyou!
https://r2.community.samsung.com/t5/Galaxy-Gallery/Diwali-with-Galaxy/td-p/2625921

[Raviijangra]

https://r2.community.samsung.com/t5/Galaxy-Gallery/Happy-Diwali-Members/td-p/2629221

Pls Like and comment

[MrInterlemner]

Please like this post🙏🙏
https://r2.community.samsung.com/t5/Galaxy-Gallery/DiwaliwithGalaxy-SamsungGalaxyA50/td-p/2617440

[Anonymous]

are you using beta software if yes then it is a bug

[eden10]

started getting this error in android 10 beta but then downgraded to stable and it is still there

[Anonymous]

better go service center

[GerryHanny]

Even I downgraded to Android P by withdrawing beta and flashed the OS using ODIN and due to some weird reason the problem follows on Android P as well... It doesn't accept any PINs or Patterns...

Guys facing this issue, don't downgrade. It does not solve this problem...

[eden10]

will go to a service centre tomorrow. hopefully will get it resolved.

[agileGuru]

I am also facing the same. If you come across solution please call me also 

8080610105