Original topic:

no sound on video recording playback S8+

(Topic created on: 07-27-2017 01:10 PM)
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minimunchman83
Beginner Level 2
Options
Galaxy S
Hi everyone. need help. I recorded some footage on my phone and when I played it back there is no sound. I restarted the phone, went to gallery, watched the same recorded video and there was sound. A few days later I recorded something else and the same thing happened. Yes... I checked the volume and it was on full. tried listening through earphones too. seems to be a glitch. only just got this phone so using apps that come with it. has anybody else had this issue and did you manage to rectify it? if so how?

Just to clarify - the sound disappears only on video recordings made on the S8+. It is recorded with sound which you can hear once you restart the phone then disappears again.
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starzbie
Active Level 3
Galaxy S
try using 3rd party video players.. hope that it'll work
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