Original topic:

no solution till now for s8 plus exynox black crush issue

(Topic created on: 07-18-2020 03:32 PM)
205 Views
RohitRajput7
Active Level 3
Options
Galaxy S
Tried on whatsapp but samsung is not listening.. worst service provider.. 👎👎. samsung s8 plus is having black crush gradient issue on display after last update, please  resolve this on priority, its very unpleasent to see videos and pic, u resolved the same issue on s9 series through update..
19 Comments
kunal5
Active Level 5
Galaxy S
yes they are not providing any update for the black crush issue we need to tell them to provide as soon as possible
RohitRajput7
Active Level 3
Galaxy S
i will follow them continuously till they resolve.. i will post through different media
Anonymous
Not applicable
Galaxy S
bro ...once you flash your last security patche through smart switch or by Odin or through authorised Samsung service center...then see it's resolving or not...not all time software issue but it can be happened also if someone simply download software through mobile data or little fluctuating wifi which is not actually procedure or recommended
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RohitRajput7
Active Level 3
Galaxy S
bro... i only flash latest firmware through odin and did factory reset also but nothing works
Anonymous
Not applicable
Galaxy S
then may next security patches update will solved it ...similar problem arising in most of all s8 series...then may be software holes present in previous update.....but you are maintaining correct procedure to install software that is good
RohitRajput7
Active Level 3
Galaxy S
in every latest update they are increasing brightness of display thats why its happening , if they tune brightness contrast and color like earlier it was , black crush will gone
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RohitRajput7
Active Level 3
Galaxy S
recently updated with may security patch but nothing works
aditya27
Active Level 4
Galaxy S
yeah same my s8 got may update nothing fixed
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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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