Beginner Level 2
My new s20fe drains the battery in 6 hrs and the internet work only with WiFi and the 4g SIM is just for decoration
5 Comments
Active Level 4
You got a faulty unit man, I suggest that you get it replaced as soon as possible.
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get replaced and the new one is very very good
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goto settings>device care>battery> 3dot> settings> turn off adaptive battery.

see if this resolves the battery issue.

With this please also turnoff the background data usage and background activity for all apps possible.
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For network issue I think you need to take your device to service centre. And if its under replacement timelimit then replace it.
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Active Level 9

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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