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Active Level 6
fix poor battery life of s20 ultra i really don't feel like its 5000 mah as u claimed also your cpu are really bad for expensive phone exynos cpu . are you Samsung aware of our complain or do you really want us to stop buying your smart until we check if its has snapdragon cpu to have best performance  .


my last message fix your expensive phone with next update .improve your exynos because im not the only one whom complaining alot it . many users are facing this issue.  ill wait for while if i didn't get it my smartphone fix for next update ill return it and ill ask for whole amount of my money.  

good luck . im not going again to spend one dirham on samsung smartphone  very disappointing for gant company 
16 Comments
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Active Level 3
same here bro. never again. really dissapointed. expensive phone but overall performance is poor
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Active Level 3
Hey Mr. alrayhi
what do you mean you don't feel it 5000mAh battery (as you claimed)?
are they cheating on you?
listen man I don't know you personally & I understand you're disappointed because you paid a ton of money on such phone, but let me tell you these facts in small point
The battery: well don't ever expext the battery to last forever like 12 continues hour of usage since you have a tv screen with 6.7inch (not sure) BUT YOU ARE RUNNING 120Hz refresh rate screen that means the double energy consumption than a normal phone but here is the good news, you can adjust to 60Hz and enjoy endless battery life
even to proof what am saying just an example..
you see the iphone 11 pro max? best phone battery?
when the S20 ultra came up many people did battery test on youtube go and check them out the S20 Ultra is getting impressive results exactly same as iphone 11 pro max again you must consider the double energy consumption because of the refresh rate.

now another point is your usage .. here in adroid world and OneUI you have a 1000 tip you can follow to save a lot of battery, now for example you may have 512GB version installing infinity number of apps and a ton of spam notifications every minute of course the battery will die in a short usage term
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Active Level 6
let me reply you dear . i use 60hz and many of my apps on standby and sleeping mode also dark mode . its look like you Didn't use Huawei and iphone battery life . i did many tips the battery 🔋 awful for this phone i used to have note 10 plus 5g snapdragon cpu was amazing 👏. but exynos cpu are really bad .
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Active Level 3
now reply to your reply on battery check this out https://youtu.be/shrYnaxVenE
i believe sd is better in term of battery management but not that difference
not more than 9-10%
and the 8% from the 10% is on stand by
if you use both together the difference will be only 2% or less
and I did use iphones batteries, bro it **bleep** really after 6 moths of usages bye bye battery health it becomes 90
after a year its 80% or 75% which means huge drain
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Active Level 3
another point am against is the CPU

Yes you may be right regarding that Exynos is worse than Snapdragon, BUT fortunately that is only in numbers and benchmarks.

Now why? well I know the answer but I don't want to go deep through it you may have a look on reports but to give a general idea samsung is using some different architectures than Snapdragon which seems to have a bit worse results ..
but that doesn't mean its bad NO.

Now lets talk about the margin of difference between both, as I mentioned earlier the difference is only in numbers like it starts from 5% to maximum 10% difference, and the normal or heavy user should never feel it at all because both CPU's are High-end SoC with huge speed and features so slight difference won't be clear to users
Now if I gave you 2 phones in your hand to use, the chance for you to know which is Exynos or Snapdragon is 0% .
So please understand if you see reports saying Exynos is worse than Snapdragon you don't need to get mad and join that wave without knowing how is it different between both, just because you're upset you have the lower 5% performance than SD, am pretty sure you didn't know the facts I told you
again I understand you paid a lot of money of something you thought its the best, actually it is still the best here, this thing is a beast and believe me it will get better and better soon with the up coming updates.

Now look at the bright side always, man the Snapdragon phones having something called locked bootloader, means in most cases you won't be able to root and enjoy things, basically its locked phone for normal user it actually doesn't matter but am just saying, while the exynos is fully customizable. and the Exyons always have better software support like a small example I want to give you, if you remember samsung launched S9 with Super Slow-motion featuer right? next update for the S8 (Exynos) the added this feature!!! it is a big hardware dependent feature for your knowledge and why only Exynos did support to add such features and Snapdragon S8 couldn't get it? simply because the SD835 at that time couldn't handle such a thing.

At the end you might think am woking with Samsung or something, actually no but let me tell you am a tech guy since i was 10 years old and android developer which having a good knowledge about samsung, owned all S & Note series untill am laying now on S9+ exynos.
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Active Level 6
bro im tech guy more than u . trust me i know when i pay for expensive phone i should get what i want . anyway thanks for your long comments i appreciate it . good luck
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Community Manager

Hello,

The Issue is escalated to our concerned team. Please to learn more about saving battery life, you can call our call center on 800 7267864.

Thank you

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Active Level 6
i don't need to learn i already did saving battery life tips as much i could . many people are complaining with s20 ultra exynos cpu is really bad
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Active Level 1
Samsung you son of a gun...you sell substandard processor Exynos to India, UAE and all the 2nd world countries, you also limit app availability region-wise. Then why not simply reduce the price in these regions? You capitalist **bleep**.
You charge us the same but give us cràp but you offer better quality and service to the US and other regions.
What does this make you?
What do you think, people in India and UAE doesn't deserve good things. You racist piece of shi*
Atleast Apple sells the same processor and products to all without prejudice. Being loyal to you is of no value. I dont know why I got Note 10 plus again. Should have abandoned you for life. But you know what I'm not going to let my family and friends to buy your substandard products. And also sell this Note 10 plus away and get Oneplus or even an Apple but not Shamesung again.

Appeal to all who think justice must be given equally, demand Samsung for compensation or Ban Samsung for its hypocrisy and prejudice.
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