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02-25-2020 11:58 PM in
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02-28-2020 11:24 AM in
Galaxy SHi there,
Ensure that the edge lighting feature is enabled, check it via- Settings > display > edge lighting > enable and mange.
Please perform the following steps to resolve the issue:
1- Reset the settings via- Settings > general management > reset > reset settings.
2- Check the mentioned issue in safe mode.
3- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members