Active Level 4
when my home theater got connected with Galaxy S8 it show the error the connected device doesn't support media volume sync but earlier it was working perfectly fine now I am not able to change volume through my mobile. Any solution?
1 Comment
Expert Level 5
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting step to overcome the issue:
Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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