Ridz
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12-20-2017 04:00 PM in
Galaxy S
1 Comment
admin_
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12-21-2017 02:36 PM in
Galaxy S
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting step to overcome the issue:
Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.