Original topic:

lost contacts after update

(Topic created on: 02-14-2017 01:02 PM)
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yousiffuad
Beginner Level 2
Options
Galaxy S
hello,

updated my s7 edge last night, lost all the contacts and when i enter the contacts app its stuck like the attached pic and then exit the app!! I dont have a back up. any ideas?

thanks.a4ad4977-72b1-40d8-98cc-3e9b099c9e75.jpg
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2 Comments
Hassaman
Active Level 6
Galaxy S
aĺways back up your data before doing any update
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Gmuhiudin
Active Level 1
Galaxy S
Try to use any third party software available at play Store to check if you have not losted your contacts.. Some time Builtin software have some issues while loading them..
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