Original topic:

lock up

(Topic created on: 10-26-2019 02:32 AM)
134 Views
KarthickSengod
Active Level 3
Options
Galaxy S
My phone is showing incorrect pin when I try to unlock it but I didn't change the pin. But it's unlocking when I use fingerprint.

Anyone ever faced this issue before?
11 Comments
S_Kumar73
Expert Level 5
Galaxy S
Better to take backup of your data. if in case u turning off your phone and will be opened only with pin. so don't try to turn off the phone . is it after beta update
0 Likes
Galaxy S
ya that's why I'm worried.. not beta my phone is running Android pie.. I was using my phone as usual and when I tried to unlock its showing incorrect pin
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
only option reset the phone.
0 Likes
Galaxy S
oh no! how is it even possible I'm entering the right pin
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
you have to perform hard reset
0 Likes
Galaxy S
this is bad.. anyways thanks for the reply
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
👍
0 Likes
Galaxy S
bro, make a new pin.
0 Likes
Galaxy S
I need to enter my pin to open security options
0 Likes