keyboard word predictions are gone!!!

[ShaahidSampan]

After the latest update all saved text predictions are gone... anyway to get them back?

[MohammedSijah]

Hi, if you are on ONE UI 2.1 then chances are less I think. But if you are on 2.0, hope exits. If you have backed up your keyboard data to the Samsung account, they will get restored. (Settings >Accounts and backup >Backup and restore >Restore data(from Samsung account). Keyboard data comes under 'settings' restore. Thank you.

[ShaahidSampan]

thanks @mohammedSijah will give it a try 👍

[Samsung_specialist]

Hey there,

If you still find the problem please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

[ShaahidSampan]

please if you can highlight this issue to the concerned..

[Ndinda]

I have been to All Forums all over the world and everyone is complaining about this. All Previous Predictive Texts are gone. and No don't be fooled there is no solution tried it all. everything in the past is gone however from now it will start saving the texts

[ShaahidSampan]

thanks for the feedback... tried everything... I think its something to do with the latest update.

[MohammedSijah]

"It is still available on all devices running One UI 2.0, whether it’s the Galaxy S9 or Galaxy Note 9 or 2020 devices like the Galaxy A71 and Galaxy M31"

https://www.sammobile.com/news/samsung-cloud-no-longer-syncs-samsung-keyboard-data-and-that-is-a-sha...