Original topic:

issue with S20 ultra camera while using flash in the dark

(Topic created on: 04-02-2021 03:59 PM)
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hansolo1
Active Level 1
Options
Galaxy S
Anyone else facing issues with the Samsung galaxy s20 ultra camera while using flash ?
5 Comments
Strangeneria
Expert Level 5
Galaxy S
Reset camera setting and clear cache
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hansolo1
Active Level 1
Galaxy S
it's a software glitch I have tried everything even given my phone at service center , they had multiple more galaxy S20 with the same issue
Galaxy S
Same issue in my s20plus
hansolo1
Active Level 1
Galaxy S
I wish Samsung releases a software patch update soon for this glitch
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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