Original topic:

isssue

(Topic created on: 12-19-2018 08:36 PM)
147 Views
theking1
Active Level 4
Options
Galaxy S
Before the recent update i have to swipe up the lock screen then it strt to detect .. but now it strt detecting face as the screen turn onn..helppp
5 Comments
Abdul52
Active Level 4
Galaxy S
listen, first go to settings then lockscreen and security and then click on face recognition in which you will find the options.
if it helps, then don't forget to reply.
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theking1
Active Level 4
Galaxy S
noo the option has been removed
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Simbalionet
Active Level 7
Galaxy S
that's not a bug

that's the sensor used to detect when you lift the phone for easier and fast unlock.

thanks :)
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theking1
Active Level 4
Galaxy S
if i just want too see the time so i press the power button then also its trying to detct my face ..v
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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