iMobile\Gpay not working with eSim

[AmitkSrivas]

I have recently enabled eSim on my S23 and quickly found that the eSim is activated as secondary sim. Due to the SIM change, my Bank apps including Google Pay and Samsung Pay stopped working.

When I am trying to register again, the apps are not recognising eSim.

Anybody else facing the same issue? Seems like I made hasty decision to enable eSim on my phone.

[Anonymous]

It will happen, since most banking apps consider sim 1 as main sim for banking.

[Ritwiksondhi]

I've been using esim with my S23 for the last 6 months, didn't face any issue with Imobile, Gpay or any other financial app. For the first 24hrs my bank/UPI transfer limit was set to 10k but later it became normal. Try restarting your phone couple of times and remove any physical Sim, if there's any.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support

We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

For further assistance, please feel free to contact us back any time.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samyhk]

• Has it been resolved? Could you pls provide the details of solution.

[Dineshkollu]

Any solutions for using gpay or other upi apps using esim ??

[MARSNZ]

Yes I am activated esim in s22 samsung smart phone , using gpay and yono little for financial Transactions however I could not activate imobile and yono sbi

[pullabhotla]

Me too

[Anuj_Shardia]

Same here

[Hermione1332]

Did anyone figure out how to do it