Original topic:

hii

(Topic created on: 09-05-2020 04:17 PM)
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kesavan163
Beginner Level 2
Options
Galaxy S
in my samsung s9 not working live focus on rear camera how many users facing problems 
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8 Comments
Galaxy S
Not working means? any screenshot
Anonymous
Not applicable
Galaxy S
s9+ me telephoto lense hain isliye live focus in rare camera option hain ..s9 me uo option hain hi nehi to kahase ayega 🤣🤣 s9 only have the option of selective focus
kesavan163
Beginner Level 2
Galaxy S
no option for back camera
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Veufinder98
Active Level 3
Galaxy S
I am an Galaxy S9 user...since it has only one rear camera it doesn't have the feature of live focus.
Live focus only works for front camera.
But in S9+ there is live focus option since it has Telephoto lens.
Anonymous
Not applicable
Galaxy S
yes 👍 and we have real flagship device not like donkeyship s20😛🤣 jisme extra live focus lena nehi parta, automatically photo blur ate hain🤣🤣
Veufinder98
Active Level 3
Galaxy S
Exactly 😆
Galaxy S
So, your device doesn't have live focus option for rear camera..strange..chalo you gt your answer that why its not working for rear camera..
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

 

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