Original topic:

hello samsung users do not buy S20 ultra

(Topic created on: 07-08-2020 01:09 AM)
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shrinate
Beginner Level 2
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Galaxy S
as its camera glass is very poor and as it broken automatically and I'm having accidental protection but people at samsung customer care hearing World lucknow asking money i think it is cheating on the part of samsung
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4 Comments
Anonymous
Not applicable
Galaxy S
defective device which auto focus is hardwarely defected also
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AdityaBhi
Active Level 6
Galaxy S
ultra needs to get a great software update not the same as other s20 devices
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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shrinate
Beginner Level 2
Galaxy S
Ihad purchased S20 ultra and also purchased accidental protection insurance my phone camera glass broken by itself without any fall .ihad complained at F1 infosolution lucknow and they had taken my phone and paid labour charge in advance bill no.4305688774 dated 9th July but my phone is still with them and whenever I contact they are saying quality check has failed so we will take more time .it is more than 1month if u can not rectify my problem tell me exact date or replace the phone .otherwise I have to lodge complaint to consumer court
thanks
shorya singh
98390 70328
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