Original topic:

heating esue

(Topic created on: 04-17-2020 11:12 AM)
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akashrana
Active Level 3
Options
Galaxy S
S 10+ heating esue plz samsung fix this
4 Comments
jainpritam451
Active Level 5
Galaxy S
Delete 3rd party apps and turn off mobile data while charging.
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Galaxy S
Heating issues on S10+ is surprising. But to fix it follow these steps.
1. Go through the device care once per day.
2. Give your device a rest, you can set it to automate restart on your sleeping hours in the device care.
3. Uninstall frequently used apps.
4. Check the apps Which consume more battery in the device care menu.
5. Clean the system chace.

There are many things you can do if the above tips dont work effcient you can go to samsung authorized service centres.
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akashrana
Active Level 3
Galaxy S
m not using any 3rd party apl
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Samsung_Support4
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

 

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

 

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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