heating and freezing

[ITG]

1. my phone gets heated during browsing basic apps such as YouTube and Facebook
2. the screen performs actions on its own even when i don't touch it
3. parts of the screen freezes sometime and become insensitive to touch
4. my phone heats up at the power button whenever i restart my phone
do anyone else face these kind of problems on their s7 edge?
are these hardware related issues or software related?
please help.

[Blade1]

hard reset it.

[ITG]

how to do a hard reset?

[HossamAlmasri]

replace it

[ameenonlin]

I have same issue my Note 7 ... freezing and restarting very frequent

[Luffy1]

Replace it immediately. Those are dangerous sign.

[Mina1]

I have the same problem with Facebook. I removed the application and the mobile is working normally till now but I wonder how Facebook isn't compatible with S7 edge!!
I doubt in hardware too because the mobile restart also in safe mode

[Amarkangda]

The bottom area on my s7 edge screen becomes unresponsive to touch. It becomes extremely difficult to type. I tried almost everthing like soft reset, hard reset, safe mode, nothing seem to work. Finally i found the solution. It is a faulty connector somewhere in the top side of the phone. Because when i press hard on the top right area of the phone near the front camera the touch gets back to normal again. But again aftet sometime the problem comes again. This is clearly a hardware assembly fault ans many users have been reporting this issue but Samsung seems to do nothing about it.
All screen issues reported like slow response keyboard, touch unresponsive, under sensitive or over sensitive touch is all because of this error. Pressing hard on the top right edge area resolves the problem. Do something Samsung to give a permanent solution to this....