aboona
Beginner Level 2
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09-14-2020 06:54 PM (Last edited 09-14-2020 07:15 PM ) in
Galaxy SUpdate: after restart,this no longer happens (should have tried that first I guess).
I connected it to my phone, all is good.
Now the watch is turned off.
I noticed that when I'm placing the phone down, S9, while the screen is illuminated, locked or unlocked, before touching any surface (hand, table,...) The heart rate sensor Turns on a constant red light!!!
I can reproduce this time and again just by waving a finger within 1cm.
Anyone knows what causes this? How to fix it?
Many thanks in advance
1 Comment
Samsung_special ist
Community Manager
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09-15-2020 10:45 AM in
Galaxy SHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.
Thank you