green tint issue

[apaswin]

i have bought Samsung galaxy S10 lite. There is a issue of green tint in low brightness or dark mode.

This issue will be fixed or not?

[Dr_Vivekvh]

same issue..is this a software or hardware issue?

[Mj29]

I am facing green tint issue, despite sending error log on this app no solution as of now

[Dr_Vivekvh]

Samsung customer care said that it will be corrected in September update....hope for the best

[apaswin]

yes i think it's a software issue..
ok waiting for September update

[Brahmkshatriy]

i have same question that this is software problem or hardware problem, because my replacement policy getting over on 30 August

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Nes]

The issue is still there

[apaswin]

Tried everything.still there is green tint issue happening

[VarunVarath]

actually the update fixed the issue on my s10 lite. I feel a slight stability improvement as well. the device is a little bit more smooth than before.