green line issue today 20-03-2025 s21 ultra

[Members_eYLO1xI]

my set working smooth but suddenly while using the green line comes in middle exact spot of front camera.

Samsung !

many people complaining about software update after they got green lines ! why its happening ?

moreover why after update it causing green line?? is Samsung itself forcing people to upgrade the handsets ?

[Samsung_specialist]

To help us address the issue with the lines on your screen, we recommend the following troubleshooting steps:

Restart Your Device: Sometimes, a simple restart can resolve software-related issues. Please try restarting your device and check if the lines are still present.

Check for Software Updates: It’s always a good idea to make sure your device is running the latest software. You can do this by going to Settings > Software Update > Download and Install.

Safe Mode: To check if third-party apps might be causing the issue, we suggest booting your device into Safe Mode. To do this, press and hold the Power button, then press and hold the Power off option until you see the Safe Mode prompt. Tap "Safe Mode" and see if the lines persist.

If the lines continue to appear after trying these steps, we kindly suggest visiting the nearest service center. We're here to support you, and you can find the nearest one using this link: https://www.samsung.com/ae/support/service-center/.