Original topic:

galaxy s9 mobile data does not work while on call

(Topic created on: 09-06-2019 11:45 PM)
142 Views
nitinyadav85
Beginner Level 2
Options
Galaxy S

Hi All,

 

I have been using Galaxy S9, in dual sim mode with both the sims 4G ready for almost over a year now.

 

From the begining i have been experiencing the issue of no mobile data working while i am on call through either of the sims regardless of the fact what sim mobile data i have chosen to be active.

 

Due to this i am unable to send/ recieve whatsapp messages, emails, get directions on maps or anything that is related to mobile data. However if i am connected to wifi, everything seems to work fine even while i am on a call. 

PLEASE HELP ME FIX THIS ISSUE.

 

Thanks

3 Comments
Anonymous
Not applicable
Galaxy S
it's a network problem
0 Likes
iamskhabeeb
Active Level 8
Galaxy S
if u select sim 1 for data then u can use seamlessly while calling if u choose sim 2 for data and your calling on sim 1 unable to use data or call at same time first u check which sim u have selected for data or calling...
0 Likes
nitinyadav85
Beginner Level 2
Galaxy S
thanks. it finally works