Beginner Level 2
At this flagship range,touch is not that good.battery back up is very poor.overall feel is very bad with this parricular phone.
3 Comments
Active Level 6
yeah switching apps is laggy too because of touch
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Active Level 1
phone not like flagship. feel just buy mid range phone. very disappointed.
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Active Level 9

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "touch" issue kindly follow the given below step:

>>Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.

 

And to resolve "Battery drainage" issue kindly follow the given linkhttp://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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